If I don’t use my e-wallet funds for Hajj this year, can I keep the money for next year?
In past years, e-wallet funds could not be carried over to future Hajj seasons. For Hajj 2026, this policy is expected to remain the same, so unused funds would need to be withdrawn.
How should I manage funds for my family’s Hajj?
As the main account holder, you act as the family administrator, and all payments for your family members’ packages are made through your e-wallet. You can add funds using your credit cards, debit cards, or bank transfers. We recommend using your e-wallet exclusively for all Hajj-related payments to ensure a smooth and efficient process.
Which credit cards work best with Nusuk?
Most Visa and Mastercard credit card products are compatible with Nusuk. Popular options include: Chase Sapphire Chase Southwest Card Costco Citi Wells Fargo Capital One Bank of America Cards like Starling, Monzo, and Revolut are known for favorable exchange rates and low fees. For U.S. customers, Chase cards and the Apple Card (no foreign transaction […]
What types of cards can I use to top up my eWallet?
You can use credit or debit cards to add funds to your e-wallet. Bank transfers are also possible, though they may take longer to process. Since payments are processed in Saudi Arabian Riyals (SAR), we recommend using a credit card with low or no foreign transaction fees to minimize additional costs.
How much money should I add to my ewallet?
It’s best to keep enough funds in your e-wallet to comfortably cover the cost of your chosen Hajj package. Since packages are typically first come, first served, having sufficient funds ensures you can secure your preferred option without delay. However, avoid adding excessively large amounts, as requesting a refund may incur a small processing fee. […]
Are there any fees for topping up my ewallet?
Nusuk itself does not charge any fees for adding funds to your e-wallet. However, because Nusuk is a Saudi-based platform, all U.S.-based banks and credit card companies will treat transactions as international. Depending on your financial institution, you could incur foreign transaction fees, bank transfer charges, or currency exchange rate differences. We recommend using a […]
Can I switch payment methods after my initial deposit?
Yes — you can use a combination of bank transfers and credit or debit card payments to top up your e-wallet. You may also use multiple cards or bank accounts if needed; Nusuk allows flexibility in how you fund your e-wallet.
How do I activate my e-wallet?
To activate your e-wallet, simply add funds either by credit or debit card or through a bank transfer. We recommend sending a small test transaction (for example, 10 SAR) to confirm that your e-wallet is functioning properly before making larger payments. Please note that the e-wallet can only be activated once all individuals on your […]
Can I just pay Noor Al-Fajr directly for my Hajj package?
No — all Hajj package payments must be made directly through the official Nusuk platform. Any individual or organization requesting payment outside of Nusuk is acting against the Ministry of Hajj and Umrah’s policies and cannot guarantee you a spot for Hajj. For your safety and peace of mind, please do not make any payments […]